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Joined Gold's Gym but moved away to NY in December to go to college and forgot to cancel before I left. Called them and they said I MUST appear in person! I said I was in NY and they said that's their policy!! Didn't come home to NH until May and had to drive all the way down. Charged me for the 5 months I was away and it stated on the form, I could have written them to cancel it!! Had called twice before and told had to come in person. Never trust them again. I would avoid from now on.