New Mexico Sports & Wellness Hot

 
2.2 (3)
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Gym Location Details

Address
7120 Wyoming Blvd NE # A
State
Phone
(505) 857-0123

Map

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User reviews

Average user rating from: 3 user(s)

Overall rating 
 
2.2
Atmosphere 
 
2.0  (3)
Cleanliness 
 
3.0  (3)
Crowded Factor 
 
1.3  (3)
Equipment Condition 
 
3.0  (3)
Facilities (Locker Rooms, Showers) 
 
3.0  (3)
Programs & Services (classes, daycare) 
 
2.7  (3)
Staff 
 
1.0  (3)
Overall Value 
 
1.3  (3)
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Ratings (the higher the better)
  • Atmosphere
    How do you feel when you workout there? Is it a relaxing environment that allows you to reach goals?
  • Cleanliness
    Is the gym regularly cleaned, is their a weird smell upon entering? Are the bathrooms clean? Are you afraid to take a shower there?
  • Crowded Factor
    Can you find equipment in a reasonable amount of time?
  • Equipment Condition
    Is the equipment falling apart or are all machines in working order? Are most of the machines newer, or models from a museum on loan?
  • Facilities (Locker Rooms, Showers)
    Are the facilities, such as locker room, and showers modern, clean, and large enough to accommodate all members? Do you always find a free locker?
  • Programs & Services (classes, daycare)
    Is their other on-site services such as tanning, spa services, daycare? Many people enjoy having one place to workout and also get a massage or get their nails done.
  • Staff
    Is the staff helpful and friendly? Are they knowledgeable? Bad staff can totally ruin your experience.
  • Overall Value
    Do you think you're getting a good deal, overall?
Comments
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TERRIBLE GYM!
I was moved out of town on work at the last minute, to Houston TX; I work in the oilfields and I had a 2-day notice. Because of this, and trying to get my place packed up, clothes together, etc I was unable to personally come into the store and sign the cancellation. From Houston, I called and spoke with the manager at the Del Norte location, and was told that I could not sign it online, print and sign the form and mail it back, fax it back, or do anything except come in person to cancel. I called corporate and they basically said I was screwed, nothing they could do. So, I called CitiCard, as I was paying for my membership with credit card, and told them the situation. CitiCard then blocked charges from Sports and Wellness. Problem solved, right? WRONG! 3 months later, I got a notice in the mail that I was being sent to collections for $500 owed; some BS cancellation fee, late fees, etc, etc. Fortunately, I have a close friend who does personal injury law, and was able to get him involved and have the collections cancelled. That took 6 weeks of almost daily calls to and from myself, the lawyer and NM SW. That's just the administration and charges....Now for the gym itself.
The equipment is mediocre, definitely not what you would expect from the most expensive gym in the ABQ. Not enough free weights or machines. It is constantly crowded, with meat heads unwilling to share "their" machines while flexing at themselves in the mirror and flirting with the ever-present older women in tight clothes looking for young meat.
So long story short, if you want to be ripped off, use subpar equipment, treated rudely, and be in the middle of the "Meat Market" then this is your gym! Otherwise, stay away.
Overall rating 
 
2.1
Atmosphere 
 
1.0
Cleanliness 
 
4.0
Crowded Factor 
 
1.0
Equipment Condition 
 
2.0
Facilities (Locker Rooms, Showers) 
 
3.0
Programs & Services (classes, daycare) 
 
4.0
Staff 
 
1.0
Overall Value 
 
1.0
Reviewed by Ron Snyder May 25, 2014
Top 10 Reviewer  -   View all my reviews (1)

BAD

TERRIBLE GYM!
I was moved out of town on work at the last minute, to Houston TX; I work in the oilfields and I had a 2-day notice. Because of this, and trying to get my place packed up, clothes together, etc I was unable to personally come into the store and sign the cancellation. From Houston, I called and spoke with the manager at the Del Norte location, and was told that I could not sign it online, print and sign the form and mail it back, fax it back, or do anything except come in person to cancel. I called corporate and they basically said I was screwed, nothing they could do. So, I called CitiCard, as I was paying for my membership with credit card, and told them the situation. CitiCard then blocked charges from Sports and Wellness. Problem solved, right? WRONG! 3 months later, I got a notice in the mail that I was being sent to collections for $500 owed; some BS cancellation fee, late fees, etc, etc. Fortunately, I have a close friend who does personal injury law, and was able to get him involved and have the collections cancelled. That took 6 weeks of almost daily calls to and from myself, the lawyer and NM SW. That's just the administration and charges....Now for the gym itself.
The equipment is mediocre, definitely not what you would expect from the most expensive gym in the ABQ. Not enough free weights or machines. It is constantly crowded, with meat heads unwilling to share "their" machines while flexing at themselves in the mirror and flirting with the ever-present older women in tight clothes looking for young meat.
So long story short, if you want to be ripped off, use subpar equipment, treated rudely, and be in the middle of the "Meat Market" then this is your gym! Otherwise, stay away.

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Their contracts are close to the marriage agreements that cell phone companies give you. They have so many hidden fees and the associates that sign you up will leave so many things in the grey area and basically tell you what you would like to hear, even after thorough questioning. Paying 70+ dollars a month not including the 300 dollar sign up fee just to start the membership is a waste of money considering what you can get from Defined Fitness and Planet Fitness. Do yourself a favor and avoid this place, it will turn into a headache (and a credit report problem).
Overall rating 
 
1.9
Atmosphere 
 
2.0
Cleanliness 
 
2.0
Crowded Factor 
 
1.0
Equipment Condition 
 
3.0
Facilities (Locker Rooms, Showers) 
 
3.0
Programs & Services (classes, daycare) 
 
2.0
Staff 
 
1.0
Overall Value 
 
1.0
Reviewed by Jojo February 21, 2012

Run away to another gym.....

Their contracts are close to the marriage agreements that cell phone companies give you. They have so many hidden fees and the associates that sign you up will leave so many things in the grey area and basically tell you what you would like to hear, even after thorough questioning. Paying 70+ dollars a month not including the 300 dollar sign up fee just to start the membership is a waste of money considering what you can get from Defined Fitness and Planet Fitness. Do yourself a favor and avoid this place, it will turn into a headache (and a credit report problem).

Was this review helpful to you? 
Overall they offer a wide range of machines, classes and facilities. They are the most expensive gym in town and they love to charge for "extras." Beware all the hidden fees, and I have also had my membership randomly cancelled by corporate as a mistake and then had to pay for a new card, activation fee etc and it was THEIR fault. Honestly, if I hadn't received such a good corporate discount I would never have joined. The crowd is pretentious and the staff is rude.
Overall rating 
 
2.5
Atmosphere 
 
3.0
Cleanliness 
 
3.0
Crowded Factor 
 
2.0
Equipment Condition 
 
4.0
Facilities (Locker Rooms, Showers) 
 
3.0
Programs & Services (classes, daycare) 
 
2.0
Staff 
 
1.0
Overall Value 
 
2.0
Reviewed by Paige November 26, 2010

Not worth it

Overall they offer a wide range of machines, classes and facilities. They are the most expensive gym in town and they love to charge for "extras." Beware all the hidden fees, and I have also had my membership randomly cancelled by corporate as a mistake and then had to pay for a new card, activation fee etc and it was THEIR fault. Honestly, if I hadn't received such a good corporate discount I would never have joined. The crowd is pretentious and the staff is rude.

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