California Family Fitness

1.0 (1)
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Gym Location Details

2165 Sunset Blvd
(916) 435-2141

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1.0  (1)
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signed up for a 7 day membership online... upon arrival to the gym the wolfs in the sales den perked up to see my friend and i walk in.

I was sat down to "process the 7 day trial". LOW AND BEHOLD- The sales rep found a "new program where i could pay just $2 today and get 21 days for a free trial and then be able to cancel if it doesn't work out".

"Sweet deal!" i thought... "why not?" i said.

I cancel after 2 weeks ... "seems easy enough, that worked out just like the sales rep said..."

And today get an email from hq: "Hey you signed up for 12 months and hadn't even made a payment yet. There's a $300 cancellation fee since you didn't cancel during the initial 5 day period"

of course it was too good to be true. of course.

Shame that the company enables representatives to behave in this way. Hopefully they process my cancellation without further issue.

I'd love to come update this review with my honest thoughts and opinions about the gym itself and not the sales process. based on my experience: the sales reps (and company) will say whatever they can and make it up as they go.

100% shady.

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